Management
Run Your Business, Not Your Network
TGS gives you the Fortune 500-class technology your business needs, without the ever-increasing costs and day-to-day complications of an on-premise solution. Our clients routinely save 30% to 50% or more on IT costs with TGS’s Managed Network Services. Free yourself to run your business and not your network!
TGS is more than a traditional managed service solution—we’re a fully-outsourced IT solution that’s scalable, affordable, simple and most importantly…efficient. That's why so many businesses with multiple locations, varied users and diverse technologies trust TGS with outsourced Managed Network Services.
TGS Managed Network Services Will Help You Improve Operating Efficiency In Three Key Areas:
Business Efficiency:
• Reducing network overhead costs while increasing network services
• Implementing a regional, national or global network service without sufficient internal resources
• Supporting dynamic business growth with restricted budgets and staffing levels
• Reducing overhead and operating costs through outsourced efficiencies
• Needing to respond quickly to time-to-market demands
• Implementing new technologies to maintain competitiveness
• Supporting new business operations and markets or integrating acquisitions
Network Operations Efficiency:
• Managing, maintaining, and upgrading network infrastructure and management systems
• Delivering high-quality, high-availability network services to meet 24-hour demand
• Securing data, transactions, and communications to keep up with the latest security threats, as well as meeting privacy and security regulations
• Delivering services to more remote offices and workers
Staffing Efficiency:
• Finding, recruiting, and retaining certified network professionals
• Helping staff stay current with new technologies and skills
• Focusing employees on core competencies and mission-critical processes, rather than network support
| Management |
| Technology Account Manager (TAM) |
| Trusted contact and customer advocate that serves as a communication conduit between TGS & customer |
| Vulnerability Monitoring & Patch Management |
| Help to protect the customers computing environment by scanning for security weaknesses and identifying remediation methods |
| Disaster Recovery Maintenance |
| Proactive use of best practice disaster recovery administration including SAN, NAS & tape backup management, license maintenance, performance reviews & identifying and applying firmware & patches |
| Asset Management & Maintenance |
| Regular use of best practice asset administration including proactive research, identification and the updating of relevant firmware, OS and application patches; log review, evaluation and applying critical updates for firewalls, routers, switches, VoIP, SANs, servers, desktop, etc. |
| Service Reporting & Analysis |
| Formal reports analyzing historical availability, capacity and alert history for each network element |
| Automated Reporting |
| Online reports analyzing historical availability, capacity and alert history for each network element |
| Procurement Service |
| Experienced procurement specialists ensure your company purchases the correct agreements and that the maintenance agreements are enforced |
